Privacy Policy

1. Privacy

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the section "Notice Regarding the Responsible Entity" in this privacy policy.

How do we collect your data?

Your data is collected in two ways:

• You provide it to us, for example, by entering data into a contact form.
• Other data is automatically collected or gathered with your consent when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other business inquiries.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipients and purpose of your stored personal data at any time free of charge. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to file a complaint with the competent supervisory authority.

For this and any further questions regarding data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

Webflow

The provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter "Webflow"). When you visit our website, Webflow collects various log files, including your IP address.

Webflow is a tool for creating and hosting websites. Webflow stores cookies or other recognition technologies necessary for displaying the page, providing certain website functions and ensuring security (essential cookies).

For details, please refer to Webflow's privacy policy: https://webflow.com/legal/eu-privacy-policy.

The use of Webflow is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website. If consent has been requested, processing will take place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://webflow.com/legal/eu-privacy-policy.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards in US data processing. Each company certified under the DPF commits to adhering to these data protection standards. More information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/6365.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required agreement that ensures Webflow processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data refers to data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

We point out that data transmission over the internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Notice Regarding the Responsible Entity

The responsible entity for data processing on this website is:

Lumenaza GmbH
Kreuzbergstr. 30
10965 Berlin

Phone: +49 30 346 558 200
Email: info@lumenaza.de

The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is specified within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to exist. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods required under tax or commercial law); in the latter case, deletion will occur once these reasons no longer apply.

General Information on the Legal Basis of Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR if special categories of data under Article 9(1) GDPR are processed. In the case of explicit consent for the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is also based on Section 25(1) TDDDG. Consent can be revoked at any time.

If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Article 6(1)(f) GDPR. The respective applicable legal basis for processing is explained in the following paragraphs of this privacy policy.

Data Protection Officer

We have appointed a Data Protection Officer:

Roman Maczkowsky
Lumenaza GmbH
Kreuzbergstraße 30
10965 Berlin

Phone: +49 30 346 558 204
Email: datenschutz-lumenaza@m-privacy.de

Recipients of Personal Data

As part of our business activities, we work with various external entities. In some cases, the transfer of personal data to these external entities is necessary. We only share personal data with external entities when it is necessary for contract fulfillment, when we are legally obligated to do so (e.g., transfer of data to tax authorities), when we have a legitimate interest in the transfer under Article 6(1)(f) GDPR, or when another legal basis permits data transfer.

When using data processors, we transfer personal data of our customers only based on a valid data processing agreement. In cases of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent at any time. The legality of data processing carried out before revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Article 21 GDPR)

IF DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE REASONS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS and FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING IN CONNECTION WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ARTICLE 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of a violation of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format. If you request the direct transfer of data to another controller, this will only be done where technically feasible.

Right to Information, Correction and Deletion

Within the framework of applicable legal provisions, you have the right to obtain free information at any time about your stored personal data, its origin, recipients and the purpose of data processing and, if necessary, the right to correction or deletion of this data. For this and any further questions regarding personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time regarding this matter. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your stored personal data, we usually need time to verify this. During the verification period, you have the right to request the restriction of processing of your personal data.
• If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data but you require it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing instead of deletion.
• If you have filed an objection pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing of your personal data.

If you have restricted the processing of your personal data, such data - aside from storage - may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of significant public interest of the European Union or a member state.

SSL and TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our website uses so-called "cookies." Cookies are small data packets that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically removes them.

Cookies can be set by us (first-party cookies) or by third-party companies (third-party cookies). Third-party cookies enable the integration of certain services provided by external companies within websites (e.g., cookies for processing payment services).

Cookies serve various functions. Many cookies are technically necessary since certain website functions would not work without them (e.g., shopping cart functionality or displaying videos). Other cookies may be used for analyzing user behavior or for advertising purposes.

Cookies necessary for carrying out electronic communication, providing certain functions requested by you (e.g., shopping cart functionality), or optimizing the website (e.g., cookies for measuring web traffic) are stored based on Article 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, processing is based solely on this consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser to notify you when cookies are set and allow cookies only in specific cases, exclude cookies in general, or enable automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with Cookiebot

Our website uses the Cookiebot consent technology to obtain your consent for storing certain cookies on your device or for the use of specific technologies in a manner that complies with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter "Cookiebot").

When you access our website, a connection is established with Cookiebot's servers to obtain your consents and declarations regarding cookie usage. Cookiebot then stores a cookie in your browser to associate your provided consent or its revocation. The collected data is stored until you request deletion, delete the Cookiebot cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected.

The use of Cookiebot is based on the legal requirement to obtain consent for the use of cookies. The legal basis is Article 6(1)(c) GDPR.

Data Processing Agreement

We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures that Cookiebot processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website, which requires the collection of server log files.

Contact Form

If you send us inquiries via the contact form, the information you provide, including the contact details you enter, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if this has been requested. Consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions - especially retention periods - remain unaffected.

Inquiry by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all personal data derived from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to contract fulfillment or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if this has been requested. Consent can be revoked at any time.

The data you send us in inquiries will remain with us until you request deletion, revoke your consent for storage, or the purpose for storing the data no longer applies (e.g., after processing your inquiry). Mandatory legal provisions - especially statutory retention periods - remain unaffected.

Microsoft Bookings

Our website offers the possibility to schedule appointments with us. For booking appointments, we use Microsoft Bookings. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, https://learn.microsoft.com/en-us/microsoft-365/bookings/.

To book an appointment, you enter the requested details and preferred appointment time in the provided form. The entered data is used for scheduling, executing and possibly following up on the appointment. The appointment data is stored on Microsoft Bookings' servers and its privacy policy can be found here: https://privacy.microsoft.com/en-us/privacystatement.

The data processing is based on Article 6(1)(f) GDPR, as the website operator has a legitimate interest in offering a convenient way for customers and interested parties to schedule appointments. If consent is requested, processing will take place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, where consent includes cookie storage or access to information on the user's device (e.g., device fingerprinting) under the TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://learn.microsoft.com/en-us/compliance/regulatory/offering-eu-model-clauses.

Microsoft is certified under the EU-US Data Privacy Framework (DPF). More information is available here: https://www.dataprivacyframework.gov/participant/6474.

Hubspot CRM

We use Hubspot CRM on this website. The provider is Hubspot Inc., 25 Street, Cambridge, MA 02141 USA (hereinafter "Hubspot CRM").

Hubspot CRM enables us to manage existing and potential customers and customer contacts. With Hubspot CRM, we can track, sort and analyze customer interactions via email, social media, or phone. The personal data collected may be used for communication with potential customers or marketing campaigns (e.g., newsletters).

The use of Hubspot CRM is based on Article 6(1)(f) GDPR. If consent has been requested, processing is based on Article 6(1)(a) GDPR and Section 25(1) TDDDG.

Details: https://legal.hubspot.com/privacy-policy.
More information about the EU-US Data Privacy Framework: https://www.dataprivacyframework.gov/participant/5812.

5. Analytics Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or conduct its own analyses. It is solely used for managing and deploying the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transmitted to Google's parent company in the United States.

The use of Google Tag Manager is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the fast and easy integration and management of various tools on their website. If consent has been requested, processing will be based solely on Article 6(1)(a) GDPR and Section 25(1) TDDDG, where consent includes cookie storage or access to information on the user's device (e.g., device fingerprinting) as defined by TDDDG. Consent can be revoked at any time.

Google is certified under the EU-US Data Privacy Framework (DPF), which is an agreement between the European Union and the United States to ensure compliance with European data protection standards for data processing in the US. More information is available here: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses features of the Google Analytics web analytics service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyze website visitors' behavior. The website operator receives various usage data, such as page views, time spent on pages, operating systems used and the origin of the user. This data is assigned to the respective user's device. No user ID assignment takes place.

Additionally, Google Analytics can track mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to supplement collected data and employs machine learning technologies for data analysis.

Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent under Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Google is certified under the EU-US Data Privacy Framework (DPF). More information is available here: https://www.dataprivacyframework.gov/participant/5780.

IP Anonymization

Google Analytics IP anonymization is activated. This means that your IP address is shortened by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of this website's operator, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing Agreement

We have entered into a data processing agreement with Google and fully comply with the strict requirements of German data protection authorities when using Google Analytics.

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd., Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta, Europe (Website: https://www.hotjar.com).

Hotjar is a tool for analyzing your user behavior on this website. With Hotjar, we can record, among other things, your mouse and scroll movements and clicks. Hotjar can also determine how long you hovered over a specific spot with your cursor. Based on this information, Hotjar creates heatmaps that show which areas of the website visitors prefer to view.

Additionally, we can determine how long you stayed on a page and when you left it. We can also see where you abandoned form entries (so-called conversion funnels).

Furthermore, Hotjar allows us to gather direct feedback from website visitors. This feature helps improve the website's offerings.

Hotjar uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting).

If consent has been obtained, the use of this service is based solely on Article 6(1)(a) GDPR and Section 25 TDDDG. Consent can be revoked at any time. If no consent was obtained, the use of this service is based on Article 6(1)(f) GDPR, as the website operator has a legitimate interest in analyzing user behavior to optimize both the website and its advertising.

Disabling Hotjar

If you want to disable data collection by Hotjar, click on the following link and follow the instructions: https://www.hotjar.com/policies/do-not-track/.

Please note that disabling Hotjar must be done separately for each browser and device.

Further details on Hotjar and the data collected can be found in Hotjar's privacy policy: https://www.hotjar.com/privacy.

Data Processing Agreement

We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures that Hotjar processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

6. Newsletter

Newsletter Data

If you wish to receive the newsletter offered on this website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not share it with third parties.

The processing of the data entered into the newsletter subscription form is based solely on your consent (Article 6(1)(a) GDPR). You can revoke your consent to the storage of data, your email address and its use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of data processing already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe or when the purpose ceases to exist. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest under Article 6(1)(f) GDPR.

Data stored for other purposes remains unaffected.

After unsubscribing from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider if necessary to prevent future mailings. The data in the blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest under Article 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

YouTube with Enhanced Privacy Mode

This website embeds videos from YouTube. The operator of YouTube is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our web pages that contains a YouTube video, a connection to YouTube's servers is established. The YouTube server is informed about which of our pages you visited. If you are logged into your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize browsing on YouTube. Advertisements shown in enhanced privacy mode are also not personalized. In enhanced privacy mode, no cookies are set. However, local storage elements are stored in the user's browser, which, similar to cookies, contain personal data and can be used for recognition purposes. Details about enhanced privacy mode can be found here: https://support.google.com/youtube/answer/171780.

Further data processing operations may be triggered after activating a YouTube video, over which we have no control.

The use of YouTube is in the interest of a visually appealing presentation of our online offerings. This constitutes a legitimate interest under Article 6(1)(f) GDPR. If corresponding consent has been requested, processing is based solely on Article 6(1)(a) GDPR and Section 25(1) TDDDG, where consent includes cookie storage or access to user device information (e.g., device fingerprinting) under TDDDG. Consent can be revoked at any time.

More information about YouTube's data protection policies can be found here: https://policies.google.com/privacy?hl=en.

Google is certified under the EU-US Data Privacy Framework (DPF). More information is available here: https://www.dataprivacyframework.gov/participant/5780.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data entry on this website (e.g., in a contact form) is carried out by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters the website. reCAPTCHA evaluates various pieces of information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data are based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and SPAM. If consent has been requested, processing is based solely on Article 6(1)(a) GDPR and Section 25(1) TDDDG, where consent includes cookie storage or access to user device information (e.g., device fingerprinting) under TDDDG. Consent can be revoked at any time.

More information on Google reCAPTCHA can be found in Google's privacy policy and terms of service at the following links:

https://policies.google.com/privacy?hl=en

https://policies.google.com/terms?hl=en

Google is certified under the EU-US Data Privacy Framework (DPF). More information is available here: https://www.dataprivacyframework.gov/participant/5780.

8. Audio and Video Conferences

Data Processing

To communicate with our customers, we use various online conferencing tools. The specific tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data is collected and processed by both us and the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide for using the tools (such as your email address and/or phone number). Additionally, the tools process conference duration, start and end times, number of participants, and other "context information" related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for conducting the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, and the type of connection.

If content is shared, uploaded, or otherwise provided within the tool, it is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat or instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have full control over the data processing activities of the tools used. Our control is largely determined by the corporate policies of the respective provider. For further information on how conferencing tools process your data, please refer to the privacy policies of the respective tools, which are listed below.

Purpose and Legal Basis

The conferencing tools are used to communicate with prospective or existing contract partners or to offer certain services to our customers (Article 6(1)(b) GDPR). Additionally, the use of these tools serves to facilitate and expedite communication with us or our company (legitimate interest pursuant to Article 6(1)(f) GDPR). If consent has been requested, the relevant tools are used based solely on this consent, which can be revoked at any time with effect for the future.

Storage Duration

The data collected directly by us via video and conferencing tools is deleted from our systems as soon as you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.

We have no control over the storage duration of your data that is stored by the operators of the conferencing tools for their own purposes. Please refer to the respective conferencing tool providers for specific details.

Conferencing Tools Used

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/en-us/privacystatement.

Microsoft is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States that ensures compliance with European data protection standards for data processing in the US. Each company certified under the DPF is committed to upholding these data protection standards. More information can be found here: https://www.dataprivacyframework.gov/participant/6474.

Data Processing Agreement

We have entered into a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a legally required contract that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.