Our Lumenaza SaaS platform maps the entire customer lifecycle, including all contractual relationships.

From registration to contract termination, our solution provides a comprehensive real-time overview of customer status and interactions. This ensures smooth processes and enables you to offer modern, efficient customer service.

How Does It Work?

The customer and contract management features of our Lumenaza SaaS platform allow you to efficiently manage complex contract structures. Whether for consumer contracts or producer contracts, our solution enables you to combine and manage all contract types in one system. With real-time contract monitoring and seamless CRM integration, you stay informed at all times and retain a complete overview of all contractual processes and customer interactions.

Key Features of Lumenaza Contract Management

Comprehensive Customer and Contract Management

Manage the entire lifecycle of your customer contracts – from registration to termination. Our system provides a real-time overview of contract status, enabling easy tracking of all interactions and changes.

The color-coded registration status offers a visual summary, allowing you to quickly and easily determine a customer's current supply status. This way, you can identify key information immediately and track the progress of service delivery.

Managing Complex Contract Structures

Combine different contract types such as electricity contracts or aggregation contracts. Regardless of contract complexity, our system ensures simple and efficient management. With color-coded contract structures, you can differentiate contracts at a glance and process them efficiently.

Open API Interfaces

Thanks to open API interfaces, our contract management solution integrates seamlessly with leading CRM systems such as Salesforce, Microsoft Dynamics, or Zoho. This ensures optimal connectivity and efficient customer data management. Additionally, we provide push notifications so that the entire customer lifecycle can be continuously tracked.

Benefits

Maximum Flexibility

Manage various customer contract types, such as electricity contracts and aggregation contracts, using our Cockpit platform or integrate contract management via API into your own CRM system.

Automated Processes

Receive real-time updates on customer registration status via our push notifications.

Seamless and Efficient Integration

Use open API interfaces to easily integrate contract management into your existing CRM systems, ensuring centralized and structured customer data management.

References and Success Stories

You can rely on our expertise. Companies such as
Regionah
Hycube
Flex Power
have already used CRM to obtain support for market entry, identify flexibility potential, optimize products and processes and tap into new sources of revenue.

Regionah provides customers with regional green electricity using the Lumenaza SaaS-Platform

Regionah Energie is a green energy provider from southern Germany, passionately committed to a citizen-driven energy transition. The company focuses on local generation, personal engagement with customers and a strong regional identity.

White Label Electricity Tariffs

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HYCUBE enhances customer value with Lumenaza's SaaS-Software for aggregation and dynamic electricity tariffs

Hycube Technologies GmbH specializes in the development and production of battery storage systems that feature an integrated Home Energy Management System (HEMS) for the efficient control of photovoltaic systems, battery storage and consumers. With these solutions, HYCUBE supports private households and businesses in optimizing their energy consumption and contributing to the energy transition.

White Label Aggregation

White Label Electricity Tariffs

Read more

References

Learn more about how you can become a power supplier and/or aggregator with the Lumenaza SaaS Platform.

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Frequently Asked Questions

What is electricity of clear origin?

Electricity of clear origin is local, green energy whose source is verified through our direct contracts with the plant owners. Often, the electricity purchased via green electricity tariffs is green only on paper; for example, if it comes from Norwegian hydropower plants, it has no real impact on the energy transition in the region. Lumenaza offers the opportunity to purchase genuinely green electricity from the community, giving consumers the certainty that it is produced locally. Consumers clearly understand where the electricity comes from, and because the distance between producer and consumer is short, the grid is less burdened.

What are flexibilities?

In the energy sector, flexibilities refer to the ability to respond to fluctuations in the energy market in order to balance differences between electricity generation and consumption. One example of how such differences can occur is a solar power system that generates energy based on sunlight hours rather than the times when electricity is needed. Flexibilities help balance these differences between supply and demand and therefore stabilize the electricity grid. Flexibilities can be utilized, for instance, by using software to coordinate energy demand over time. This kind of targeted control is known as demand side response.

What is demand side response?

Demand side response (DSR), also known as demand side management (DSM), refers to the targeted control of energy demand—such as electricity consumption. Instead of generating more electricity during short periods of particularly high demand, energy consumption can be managed intelligently with the help of DSR. For example, a supermarket’s frozen food sections can be switched off briefly, or energy-intensive factories can shift their production to a time when the power grid is less heavily loaded.

Contact us

Would you like to arrange an initial consultation or do you have any questions? Get in touch with us now.

Alexander Woitas

Principal Consultant

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